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Call Us Today for Comprehensive 24 Hour Service!
(262) 534-2170
Call Us Today for Comprehensive 24 Hour Service!
(262) 534-2170

There's probably more information on this page than you'll ever want. But, it's here for you. We love questions. We love clean water. And we love to help people understand how to get that. Don't ever hesitate to ask us questions about anything to do with the water in your home!

1. How do I chlorinate my well?

This procedure is certainly something that a "handy" homeowner can do. You must first start by by-passing your water softener. There is usually a switch or button right on the water softener to accomplish this step. Next, remove the bolted on well cap so that you have access to the inside of the well. Pour 1 gal liquid pool chlorine (found in pool stores) or 3 gallons liquid bleach (the kind you purchase at a grocery store) down the well casing. Circulate the water in the well by running a garden hose from outside spigot into the well for approximately 30 minutes. When you smell chlorinated water coming from the garden hose, you know the well has been adequately chlorinated. Next, run all cold water faucets in the house until you smell chlorinated water coming from them. Now, you must let the chlorine sit for a minimum of 10-12 hours. During this procedure, very minimal water should be used. The longer the chlorine contact time the more disinfecting and cleansing will occur.

After the wait, flush by running an outside garden hose for 6-8 hours to flush the system of chlorine. Be sure to put the garden hose away from grass, shrubs, and trees as the heavy chlorine may cause damage to them. *In cases where a heavy chlorination has taken place it may take much longer to evacuate all the chlorine. It is necessary to keep running the hose until there is no more chlorine smell and water is clear. This will not hurt your pump or system. When chlorine seems to have been flushed from the system, you may flush all cold water lines in the home. When all lines are clear and no chlorine smell is present, return your water softener to its regular settings and begin your normal water usage.

Our qualified professionals at Maas & Sons can do this process effectively and inexpensively. Contact us for service.

2. Why do I seem to have low water pressure when I turn on a faucet or shower?
There are several reasons why you may experience low water pressure at your faucet:

1. Strainer/aerator on faucet is clogged.
2. Plumbing to faucet or in faucet is plugged.
3. Softener or house filter is restricting flow.
4. Water logged pressure tank/"bad" pressure tank.
5. Low volume of water from well or over use of well capacity (too many faucets on).

The best way to narrow down the area of the problem is to check the pressure at the pressure tank by looking at the pressure gauge. If it seems to have the appropriate pressure readings then turn on the faucet at the pressure tank. If the pressure coming from the faucet at the pressure tank is good, then your well and pressure tank are not the problem. More likely it is a restriction in flow in your plumbing, faucets, softener or aerator. If you would like our professional technicians to help you with your low water issues, please call Maas & Sons to set an appointment.


3. Why does my water smell?

Different formations in the ground contain naturally occurring minerals. These minerals are completely harmless but do create the odors found in well water. In Southern Wisconsin, the most prevalent odors come from iron and sulfur and the non-harmful iron bacteria and sulfur bacteria that sometimes accompany these minerals. Two other potential sources of smelly water are the magnesium rod in your hot water heater or a bad "bladder" in your pressure tank. Both of these can leave a "rotten egg" smell in your water. Depending on the cause of the smell, there are several steps you can take:

  • Remove the magnesium rod from the hot water heater
  • Replace the defective pressure tank
  • Chlorinate your system to clean out any mineral bacteria
  • Install a water softener/Reverse Osmosis system to remove minerals

Our qualified professionals at Maas & Sons can assist you with these problems. Contact us for a quote.

Other resources: What's Wrong with my Water - DNR website

4. Do I have a septic system?

Nearly 1 in 4 homes in the United States has a septic system or cesspool. If you live in a large city or your home that is served by "town sewer", then you probably aren't actively using a septic system. However, if you live in a rural area or small town, the odds that you use a septic system increase. Many US states require that homeowners certify that their septic systems are functioning properly before they can sell their house -- so your local town hall may be able to look up the answer to this question if you don't know.

5. Where is the opening to my Septic Tank?

If it's time to have your septic tank cleaned this is a critical issue! It can get tricky, because the opening is typically buried several feet under the ground! I can tell you from personal experience that it's no fun digging multiple holes in a yard, hoping to get lucky and hit the septic tank. If you have a septic system, but don't know where the opening is, go through the documents you received when you purchased your home. If you're lucky, the previous owner included a map. If not, can you get ahold of the previous owner? How about calling around to the different septic contractors that maintain systems in your town and try to find the one that serviced your home before you owned it?

6. How often does my Septic Tank need to be cleaned?

How often you need to clean your septic tank depends on a few factors, like how many people live in your household and how large your septic tank is. The general answer is 1-3 years. Most home owners usually have their septic tank cleaned every two years, this kind of steady, regular maintenance will help keep you trouble free.

7. Why should I bother cleaning my Septic Tank?

Think of all of the waste water that is used in your home. You have waste water from the toilet, and water that goes down the drain from when you cook and clean or even run the garbage disposal. It is full of food and grease and bugs and all of those things you will never (and hope never) to see again. Some of this matter accumulates at the bottom of the tank or gets stuck floating near the top, lessening the capacity of your septic tank and increasing your water bill.

The septic tank is cleaned by pumping all of the sludgy matter out of the tank to be hauled away and disposed of elsewhere.

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    Contact Information
    Maas & Sons Water Works
    2807 Beck Drive
    Waterford, WI 53185
    P: 262.534.2170 | F: 262.534.2155
    maaswaterworks@tds.net
    Business Hours
    Mon - Fri: 08:00 AM - 05:00 PM
    Sat: 08:00 AM - 12:00 PM
    24 HOUR EMERGENCY SERVICE
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